Terms & Conditions

Last Updated: 20 October 2021

IMPORTANT NOTICE – COVID-19 POLICY – Regularly updated for a continually evolving situation.
Although we look forward to welcoming you to our cooking classes, we would like you to take note of the following. Please read carefully.

–  You have been to any of the public exposure sites, or have been a close or casual contact of a positive COVID-19 case (Refer Government website below).
–  If you have any symptoms whatsoever, no matter how mild, including coughing, runny nose, etc. (refer symptoms list below), and,
–  You are waiting to receive a COVID-19 test result, and,
–  You have been instructed to quarantine or be in self-isolation and/or your 14 days are not yet finished.
– You will be given a Full Refund, or if you prefer, a 12 month credit.

Stay Informed with Tasmanian COVID-19 Case Alerts and Exposure Sites https://www.coronavirus.tas.gov.au/families-community/public-exposure-sites-in-tasmania

If you have visited any part of:
New Zealand
And/or have a visitor or been in contact with anyone from the above States or Territory and/or New Zealand within the last 14 days PLEASE DO NOT ATTEND TO THE COOKING CLASS. You will be given a Full Refund, or if you prefer, a 12 month credit. Please refer to the Government websites below. Please do not put other participants and our family at risk of infection and the closure of this business. Thank you.

Stay informed about the COVID-19 Pandemic by visiting https://www.coronavirus.tas.gov.au/ and keep up to date https://www.coronavirus.tas.gov.au/travellers-and-visitors/coming-to-tasmania/travel-alert

Important Notice regarding Contact Tracing: If booking a small group or individuals from different households, we require all participants to book separately and individually and include a mobile phone number for sending updates and COVID-19 information. Thank you for your co-operation.

We are taking the following steps to ensure social distancing is maintained in our cooking classes:
–  limiting the number of students/guests in each class.
–  each student/guest will be asked to wash their hands/sanitise their hands on arrival (as is our normal practice) and,
–  to do this regularly throughout the cooking process/class and before dining.
–  We ask all students/guests to be mindful of the current social distancing and public health advice during their cooking class and meal and for the health and safety of all students/guests and our family.

If you have any symptoms, no matter how minor or trivial, and/or are feeling unwell or are showing any of the symptoms outlined below, you are asked to contact us immediately (by text/SMS or email) and to cancel your attendance in the class. You must seek immediate medical attention to be tested for COVID-19 infection. You will not be allowed to attend a cooking class until you return a negative COVID-19 test result, no longer have any symptoms as outlined below and provide us with proof of same.

PLEASE DO NOT ATTEND THE COOKING CLASS if you have been instructed to quarantine or be in self-isolation and/or are waiting COVID-19 test results and/or your 14 days are not yet finished. 

Stay informed about the COVID-19 Pandemic by visiting https://www.coronavirus.tas.gov.au/ and https://www.coronavirus.tas.gov.au/travellers-and-visitors/coming-to-tasmania/travel-alert

If you or any members of your household have the following symptoms or have been in contact with someone who has, or with someone who is from a classified ‘Hot-Spot’ of the risk categories specified in the above Tasmanian Government Coronavirus website or you have been in contact with someone who has, or have engaged with anyone who has symptoms or with a person who has had such engagement, and you are showing these symptoms (mild or otherwise) 14 days prior to attending class:
–  fever
–  flu-like symptoms
–  coughing
–  sore throat
–  runny nose
–  fatigue
–  shortness of breath
–  loss of taste
–  loss of smell
–  muscle pain
–  joint pain
–  diarrhoea
–  nausea/vomiting
–  loss of appetite and,
as per information on the Department of Health website https://www.health.gov.au/health-topics/novel-coronavirus-2019-ncov, PLEASE DO NOT ATTEND THE COOKING CLASS. Please advise us as soon as possible (by text/SMS or email) if you are unwell. You will be given a Full Refund, or if you prefer, a 12 month credit. Bookings with Gift Vouchers will not be refunded as they have an expiry of three years. If you have any questions, please do not hesitate to email us. Thank you for your co-operation. 

Booking and Payment  Once we receive your booking you will be sent a Cooking Class Booking & Confirmation Payment Details email with payment options. Payments can be made via Direct Bank Deposit (EFT) or Credit Card via Pay Pal. Please note: Payments made by Credit Card via Pay Pal will incur a 3.5% surcharge.

To confirm your booking in a cooking class full payment is required at time of booking.  Bookings are not secured/confirmed until payment is received. If we do not receive your payment at time of booking, your booking and place(s) in the class will not be held or secured.

Cancellation Policy  We are a very small cooking school and micro-business that holds classes in very small groups. This is wonderful for participating students as each person receives personalised attention to detail and the class is not rushed. Therefore, if you cancel your booking it can have a very big impact on our classes and business. 

If you are unable to attend your class, please advise us a minimum of 7 days prior to the date of the class. This will hopefully allow us time to fill your place(s) in the class.

  • You can send another person(s) in your place, or
  • You can change to another class on another date, or
  • Receive a credit to attend another class in the future.

If you wish to defer your class to attend a Private Class, there will be a surcharge depending on the number of participants.

We reserve the right to cancel any class if there are insufficient enrollments in which case we will happily transfer you to another available class of the same value and of your choosing. If the value is higher the extra amount will need to be paid in advance.

The prices we charge are listed on this website and in the Cooking Class Timetable. We reserve the right to change our prices for classes and products at any time and to correct any pricing errors that might inadvertently occur. 

If you have any questions please contact Sylvia at Sylvia’s Kitchen Tasmania at eat@sylviaskitchen.com.au or 0407 290 766.

Gift Vouchers: Gift Vouchers for cooking classes are issued online. Recipients are emailed the Gift Voucher with message and a Voucher Code in printable PDF format. You can nominate to have the Gift Voucher emailed to yourself to give to the recipient or emailed directly to the recipient.

Treat Gift Vouchers like cash. Gift Vouchers have an expiry period of three years from date of issue. Gift Vouchers that have expired cannot be redeemed. Each Gift Voucher has a unique Voucher Code and is redeemable online for a cooking class of the recipient’s choice from the seasonal Cooking Class Timetable.

Gift Vouchers cannot be transferred or exchanged for cash or payments of credit and no change will be given. Gift Vouchers cannot be used to purchase Gift Vouchers.

Booking for a class needs to be completed whilst the Gift Voucher is valid, but class can be attended after the expiry date.

Ensure the Voucher Code is recorded in a safe place as it will be needed to enter when booking online. Keep Gift Vouchers in a safe place, they cannot be replaced or refunded if lost or stolen.

To redeem a Gift Voucher recipient’s can choose a class from the Cooking Class Timetable. Record the unique Voucher Code when completing the Booking Form for classes.

Note: If a Gift Voucher has been issued for a class credit, it will have three months validity.

Cooking Class Participants/Students and Class Room Etiquette Cooking classes are designed for teenagers and adults alike and cater to all levels of cooking ability and skill. From beginners to advanced. Full paying teenagers under the age of 18 years are to be accompanied by a full paying adult. Classes are held in our home and private kitchen where many students over many years have enjoyed the cooking and dining experience. You are also welcome to stroll in our garden and take inspiration from our design and plantings. We ask that you respect this.

Limitation of Liability I/We hereby indemnify Sylvia’s Kitchen Tasmania and Sylvia Devlin against any responsibility for accident, loss or injury suffered by me/us during the course of the cooking class and I/we have advised Sylvia’s Kitchen Tasmania of any food allergies.

Sylvia’s Kitchen Tasmania does not accept any responsibility for loss or damage to your personal belongings, goods or other personal items before, during or after a cooking class. Cooking Class participants are financially responsible for any damage or loss sustained to Sylvia’s Kitchen Tasmania, equipment and personal property during the course of a cooking class.

Sylvia’s Kitchen Tasmania reserves the right to decline to accept or retain any person whose actions, behaviour or other condition including contagious illness, hinders the quality of the class and effects the rights, health, safety, welfare and/or enjoyment of other participants. In this case no refunds will be given.

Sylvia’s Kitchen Tasmania will take photographs and/or video recordings of any class for promotional or commercial use to use on this website or social media. Please advise if you do not wish to participate or be included in a photograph or video.

Payment of the Class Fee represents your acceptance of these Terms and Conditions.

Disclaimer Sylvia’s Kitchen Tasmania makes every attempt to ensure that information on this website is current and accurate. If you require clarification or are unsure about the information contained on this website please feel free to contact Sylvia’s Kitchen Tasmania at eat@sylviaskitchen.com.au or 0407 290 766.

Privacy Your privacy is important to us and we endeavour to keep your personal information secure. You can be assured that your personal details will not be disseminated to any third party and will only be used for the purpose of processing a booking, other purchases, communicating with you and for any other specific purpose you have requested. If you have any further questions regarding your privacy, please do not hesitate to contact Sylvia’s Kitchen Tasmania at eat@sylviaskitchen.com.au or 0407 290 766.

Copyright and Intellectual Property
Images Photography Copyright © 2007-2021 Sylvia Devlin.
Recipe Copyright © 2007-2021 Sylvia Devlin.
Text Copyright © 2007-2021 Sylvia Devlin.

Recipes by Sylvia Devlin of Sylvia’s Kitchen Tasmania. All images and content on this site are copyright protected. Please do not use my images without my permission.

Classes, class notes, recipes, ideas and concepts, products and services including all information, graphics and photographs on this website, are the sole property of Sylvia Devlin – Sylvia’s Kitchen Tasmania and are protected by Copyright and Australian Intellectual Property Law, therefore it is unlawful for any unauthorised persons or businesses to replicate them in any way. The reproduction, copying, distribution or transmission in any form of the written material, graphics, photographs, and information on this website and in our cooking class notes, recipes and product information leaflets, is only allowed with prior written permission.